Terms and Conditions

This agreement (the “Agreement”) represents the entire contract between you and Crown Academy Ltd. (“Crown Academy”) with respect to the abovementioned site(s) (the “Site”) and, where applicable, the fee-based subscription services contained therein. By visiting the site or becoming a customer of, purchasing a gift subscription from, or subscribing to Crown Academy, you agree, without qualification, to be bound by the terms and conditions of use (the “Terms”), as set out below.

      1. Acceptance of the Terms
      2. Changes to the Terms
      3. Provision of Services
      4. Your Rights
      5. Use of the Services
      6. Classes
      7. Attendance
      8. Student Records
      9. Fees and Payments
      10. Termination
      11. Indemnification
      12. Rights Access and Interfaces
      13. Privacy and Security
      14. Liability
      15. Intellectual Property
      16. Miscellaneous

1. Acceptance of the Terms

By using the information, tools, features and functions available on Crownacademy.co.uk (together referred to as the “Service” or the “Services”), you agree to be bound by this Agreement and the Terms, whether you are a “Visitor” (which means that you are simply browsing the Crown Academy website) or a “Customer” (which means that you have registered with Crown Academy). The terms “You” and “User” refer to both Visitors and Customers. The term “We” refers to Crown Academy. The term “Material” refers to all teaching materials used in our classes. If you wish to become a Customer, communicate with other Customers and/or make use of the Service, you must read this Agreement and indicate your acceptance during the registration process.

If you do not agree with all the Terms, do not use this Site.

Please review all of the Terms carefully before using the Site.

By using the Site, you agree to be bound by the Terms and confirm that you are at least 18 years old and able to enter into legally binding contracts.

Before you continue, you should print or save a local copy of this Agreement for your records.

2. Changes to the Terms

Crown Academy has the right to change these Terms with effect for the future, for example due to a change in the law or to ensure better functionality of our Site or Services. Excluded from this are unreasonable changes, especially to essential parts of the Agreement, such as the main Services owed. Crown Academy will notify you of any changes to these Terms in text form (email will suffice) at least four (4) weeks prior to their intended effective date to the last known email address. If you do not agree with the changes to the Terms, you have the right to object to the changes or cancel your subscription the at the next possible date until the day the change to the Terms comes into effect. If you do not exercise your right to object to the changes or terminate your subscription, it will be assumed that you agree with the new Terms. Crown Academy will inform you about this circumstance and its consequences in the notification about the changes of the Terms.

If you object to the applicability of the Terms, Crown Academy may terminate your use of the Site by giving you two (2) weeks’ notice.

3. Provision of Services

In accordance with our privacy and security policies, we reserve the right to review the Services, in order to determine whether the use thereof is in compliance with these Terms and the applicable legislation. Moreover, we reserve an absolute and unrestricted right to review and delete any materials accessed or transmitted through the Services if we have reasonable grounds to believe that they violate the law or these Terms. We may modify, enhance or improve the Site from time to time without prior notice to you.

4. Your Rights

Crown Academy offers you a non-transferable right of access, use and display of the contents of this Site provided that you comply fully with this Agreement and the Terms as set out. The materials on this Site are provided to you only for your private, non-commercial use. Certain services of this Site are available only to registered customers of Crown Academy. By electing to purchase a subscription or register for a trial of Crown Academy, you agree to be bound by the terms and conditions as set out below in Section 9 of the Crown Academy billing policy.

5. Use of the Services

Your right to access and use Crownacademy.co.uk and the Service provided applies to you personally, and you are not entitled to transfer it to any other person or entity. You are only entitled to access and use Crown Academy for purposes that comply with the law.

You are responsible for maintaining the secrecy of your Crown Academy account (the “Account”), username and password. You agree to notify Crown Academy of any unauthorized use of your Crown Academy Account. In order for the Service to function effectively, you must also keep your registration information up to date and accurate. If you do not do so, the accuracy and effectiveness of the Service you receive will be affected.

We may terminate your account or change, claim or delete any username associated with your account if required to do so by changes in legislation, or for reasons of security, or if we have reasonable grounds to believe that you are misusing the Services or using them contrary to the interests of other subscribers, or if you are otherwise in breach of this Agreement. We are not required to retain a log of your Account or any data or information you may have stored through the Account and/or the Services.

It is possible that your access to and use of Crownacademy.co.uk will be interrupted occasionally for compelling reasons such as equipment failure, periodic updating, maintenance or repairs relating to Crownacademy.co.uk or other steps that Crown Academy needs to take in order to maintain the functionality of the Service.

6. Classes

Students may change class times as often as they wish depending upon the availability of classes at the time required.

Crown Academy reserves the right to alter, cancel or combine classes when necessary, and to change teacher/class allocation when appropriate. Crown Academy cannot guarantee the time of a student’s class although every effort is made to comply with a student’s request. Crown Academy reserves the right to place students in a class of the appropriate level as ascertained in the level test or as deemed necessary by the teacher.

7. Attendance

If the student cannot start the lesson/s on the agreed recorded date Crown Academy must be notified with the reason by e-mail in advance of the commencement date. Failure to do so could result in the loss of unattended lessons. Only exceptional circumstances such as family or medical emergency are acceptable as reasons for late arrival. Also, missed lesson replacement must be taken during the same month that the fee was paid, extending to the next month won’t be possible.

8. Student records

Upon payment of a lesson plan fee the student agrees to the keeping of personal records. The student must keep Crown Academy advised of any changes to contact telephone numbers and e-mail. Student records are confidential.

9. Fees and Payments

You will be required to register and create an account with Crown Academy (the “Account”) in order to access certain features of the Site and Services. Information gathered through the registration process, and information related to your account, will be subject both to these Terms and to our Privacy Policy. You represent and guarantee that you will not create an Account for anyone other than yourself, that all information provided by you when creating an Account is true, accurate and complete, and that you will maintain true, accurate and comprehensive information relating to your Account at all times. Certain materials and functionalities of the Site are only available through the purchase of an online lesson package (the “Package”). Pursuant to this Agreement, you are responsible for any charges associated with connecting to the Site. Subject to clear notice posted on the Site and emailed to current customers, Crown Academy reserves the right to adjust the Package Fees in effect at any time to reflect changing market conditions or in the event of significant changes in procurement or supply costs.

By purchasing a Package, you agree to be bound by the following terms:

Billing Policies

The fees charged by Crown Academy are final prices. Crown Academy guarantees that every credit card transaction you make on Crown Academy is 100% secure. If you wish to check the status of your subscription, please go to the “My Account” page in your login area. Your lesson package includes teacher-led classes.

Some fees for online lesson packages are recurring fees. Once purchased, they are non-refundable. In the event that you do not cancel your online lesson package before the end of the specified period, you automatically agree to an automatic renewal of your online lesson package for the same period and under the same conditions. If you do not wish to continue your online lesson package, you must deactivate your account on the “My Account” page of your login area or, alternatively, you can send us written notice by email to [email protected].

Free Trial

Free trial packages are only available to first-time users.

Credit Card Payments

It is possible that your subscription could be cancelled after registration in the event that your credit card expires, is cancelled, is lost or becomes invalidated. We will then contact you and you will be given the opportunity to change your login details. Your subscription will be cancelled in the event that your credit card is not successfully recharged or your subscription is not successfully renewed.

10. Termination

If you wish to cancel your subscription, click on the “Subscription” button in your ‘My Account’ page. From this point on, your purchased lessons will remain valid until the next payment date. Your account will not be debited any further.

11. Indemnification

You agree to indemnify Crown Academy against any and all damages that may arise from your negligent or intentional breach of this Agreement and the terms and conditions stated herein.

12. Access and Interfaces

You agree that you will not:

  • use any bots, spiders, scrapers, deep links or other similar automated data gathering or extraction tools, programmes, algorithms or methodology to access, acquire, copy or monitor Crownacademy.co.uk or any part of crownacademy.co.uk without express written consent from Crown Academy, which we are entitled to withhold at Crown Academy’s sole discretion;
  • use or attempt to use any engine, software, tool, agent or other device or mechanism (including, and without being limited thereto, browsers, spiders, bots, avatars or intelligent agents) to navigate or search Crownacademy.co.uk other than the search engines and search agents available through the Service or other generally available third-party web browsers (such as Microsoft Explorer);
  • post or transmit any file that contains viruses, worms, Trojan horses or any other contaminating or destructive features, or any that would otherwise interfere with the proper working of Crownacademy.co.uk or the Service;
  • attempt to decipher, decompile, disassemble or reverse-engineer any of the software that constitutes or makes up a part of Crownacademy.co.uk or the Service in any way. Please be aware that the normal rates and fees charged by your carrier, such as text messaging fees, will apply when accessing Crownacademy.co.uk with your portable devices.

13. Privacy Policy

Your use of our Site and the processing of your personal data is subject to our Privacy Policy.

14. Liability

To the maximum extent permitted by applicable law, in no event shall Crown Academy, its affiliates, agents, directors, employees, suppliers or licensors be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Crown Academy has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the website; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the website; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the website; or (v) any other matter relating to the website.

15. Intellectual Property Rights

Crown Academy owns the copyrights to the Crown Academy Materials, including content, text, images, software, audio, video, documentation, and the Site. You may not publish, publicly display (e.g., post on the Internet), distribute, sublicense, modify, especially translate, or reproduce for non-private use, any copyrighted materials without the prior express written consent of Crown Academy.

16. Miscellaneous

These Terms and Conditions constitute the entire agreement between Crown Academy and you concerning the subject matter hereof. In the event that any of the Terms and Conditions are held by a court or other tribunal of competent jurisdiction to be unenforceable, such provisions shall be limited or eliminated to the minimum extent necessary so that these Terms and Conditions shall otherwise remain in full force and effect. A waiver by Crown Academy or you of any provision of these Terms and Conditions or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof. Crown Academy may assign its rights or obligations under these Terms and Conditions without condition. These Terms and Conditions will be binding upon and will inure to the benefit of Crown Academy and you, and Crown Academy’s and your respective successors and permitted assigns.